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Did you know: That there are several kinds of auto transport companies in the auto transport industry? There are brokers, carriers, and combination broker/carrier companies that will do both. Leap Transport does it all.
You can refer to brokers as the "middle man", carrier head hunter or transport travel agent and the type of company you will have the most communication with while shipping your car. The basics of a brokers responsibility is to locate and secure a legal auto carrier to handle the actual transporting of the vehicle. After the vehicle has been assigned to a carrier, the brokers legal responsibility ends there. You will then be doing business directly with the carrier. Brokers will keep track of a carrier's current insurance and license documents. Most brokers will go beyond simply finding a carrier by offering services far beyond what they are required to do. For example, with most brokers you can expect them to keep you up to date on the status of the vehicle move.
Most brokers maintain relationships with carriers that handle most routes and they handle separating the good carriers from the bad ones. A common question is why can't I go directly to the carrier? The answer is that you absolutely can. Of course, that is if you are lucky enough to find a carrier that is able to handle your specific origin to destination and vehicle. Did we mention there are likely around 10,000 trucks operating in the auto transporter industry making finding the needle in a hay stack very difficult.
Carriers are the driving force of the car shipping industry, quite literally. The carrier is the trucking company that will actually pick-up, transport and deliver the vehicle. Carriers in the auto transport industry must be licensed to transport vehicles and they must carry cargo insurance. Brokers are responsible for making sure the carrier they use meet these requirements.
The hybrid of the industry are brokers that also own trucks and operate as carriers. The key thing to remember with auto transport broker/carriers is that by using these companies you are in no way guaranteeing that they are using their own company own trucks. Most companies still broker out a majority of their loads. The nice benefit to the broker/carrier is that if things are taking too long they may be able to speed things up by using one of their own trucks.